How long does it takes to make and ship the orders?
Due to our products being made especially for you, it takes 5-6 business days for us to make and ship the orders. Once your order is shipped, you will receive a Shipping Confirmation email containing the tracking number of your package.

What about Shipping?
After the products are shipped from our Brazilian Office, it usually takes 4-7 weeks to be delivered to your address.
If your package wasn't delivered after the end of the 8th week after it was shipped, we'll make your products again and ship it you FREE of charge.

What about Taxes/Customs Fees?
You, the customer, are responsible for all taxes and duties  imposed by your country of residence.

What company will delivery my order?
Your package will be delivered by the National Post Service of your contry (USPS in the USA, Royal Mail in the UK, Le Poste in France, Correos in Spain, etc).

Can I return the products?
Unfortunately, we can not offer any right of return for any products made individually on this website since they were personalized for you.

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